A four step Operations Policy statement constitutes a guideline for our activities to improve our performance. For us the most important issues are:
– Upkeep and Improve Customer and Stakeholder satisfaction
– Keep our Service Reliable and Cost-efficient
– Identify Environmental aspects and impacts of our service and continuously improve our operations to reduce emissions and prevent pollution
– Comply with applicable legal requirements and regulations
Management systems in use
Our Management System covers both Quality Management (ISO 9001:2015) and Environmental Management (ISO14001:2015) systems requirements. The ISO 9001:2015 quality management system in use in Finland, Russia, Lithuania, Latvia, the Netherlands, Great Britain and Ireland, and the ISO 14001:2015 environmental management system in Finland, Russia and the Netherlands. All the Company’s offices use the same Operations Manual in their activities.